FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

What are your prices?

Our prices are subject to change depending on supply and other market factors. We will send you an updated price list after your company contact us for further information.

How long is the delivery time?

For standard machines, it will be 10-15 working days; For non-standard machines and customized machines according to clients’ specific requirements, it will be 15 to 30 working days..

How do you supply after sale service?

We have a service team which has 8 members who can speak English, For any questions they will reply online. If necessary, we can send technician to your place for installation and training.

What is the warranty?

The warranty time is 1-3years according to which configuration you choose. Under warranty, in case any problem(except cased by wrong operation),we will send you new components for replacement for small value parts, and we will repair for main components.

Which certifications do you have ?

CE certifications for Europe and FDA for the USA.

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